Lately, I've been noticing that the way people communicate has changed significantly since I started my business in 1993. Back then, telephone was the preferred means to communicate with clients, friends and even media professionals. But today, that has all changed. How do you communicate? For me, the best way...
Cablevision Comes Through…
Thank you Cablevision for helping me with my frustration! After a recent blog post complaining about Cablevision's customer service department, I received an email from Jim Maiella of Cablevision. He told me he saw my blog and my tweets and wanted to rectify the situation. I immediately got a call...
Clients Making Phony Phone Calls?
Like most of you, I've had my share of phony phone calls at my house, on my cell but I never had a phony phone call at work until the other day. "Can I talk with Hilary Topper," the man asked Lori Alexy when she answered the phone. "Who is...