Nincompoopery - Why Your Customers Hate You - and How to Fix it was released to the public on July 16. I was given an advance copy at BookCon, a major book expo at the Javitz Center in New York City. There, I met the author, John R. Brandt, and...
Nincompoopery - Why Your Customers Hate You - and How to Fix it was released to the public on July 16. I was given an advance copy at BookCon, a major book expo at the Javitz Center in New York City. There, I met the author, John R. Brandt, and...