Upon returning home from the Boston Run Show, where I had been a presenter, I was upgraded to First Class for my flight back to New York. At least five people were in line for the restroom as the doors closed. This led us to sit at the gate, waiting...
Delta Had Passenger Who Wouldn’t Help…
On a recent Delta flight from New York, JFK to San Juan, Puerto Rico, my family and I sat in the exit row. There were two rows of exit rows on the plane. An older couple sat in front of us. Their grown children and grandchildren sat in the row...
Surprise You’re in First Class?
I was on a recent Delta flight and got to the gate later than I wanted. I was one of the last people on the plane. When I handed over my ticket to be scanned by the agent, I was told that my seat was given away but that I...
Are We So Conditioned Like Pavlov’s Dog?
Things happen, we respond. That’s a fact of life. But we all seem to have a little piece of Pavlov’s dog in us, as soon as we step foot on a plane. The two bells in the beginning of the flight means the front door is closed and locked. Then,...
Impressive Airline… AlItalia
On a recent flight back from Milan to New York, I was a passenger on AlItalia. I had never been on this airline before. When I traveled from New York to Milan, I flew Delta. (Since I have a Delta American Express Card and accumulate mileage every time I charge,...
Did I Just Go On An Airplane?
Airports bring out the worst in people. No one has patience. Everyone is in a big hurry to get somewhere. And no one packs right. I got to the airport early this day. I showed my boarding pass to the security guard and she told me to get another boarding...