Interruptions - Stand up When somebody interrupts you while sitting at your desk, stand up. It changes the pace of the interaction and sends a message to the interrupter that they have invaded your time. The more you can send this message, the more effective you will become at protecting...
Clients Making Phony Phone Calls?
Like most of you, I've had my share of phony phone calls at my house, on my cell but I never had a phony phone call at work until the other day. "Can I talk with Hilary Topper," the man asked Lori Alexy when she answered the phone. "Who is...
Are GPS Systems Getting Nicer?
My first GPS was a portable one. I took it in and out of my car all the time. When I rented a car in another city, I would take it with me. It worked great, except it was downright mean! I'm not kidding. If I didn't make a turn,...