I typically love Jet Blue. I have a Jet Blue credit card and have Jet Blue frequent flyer miles and have rarely ever had a problem with the flights.
As we were leaving Fort Lauderdale after cruising the Caribbean, we were sitting in the airport waiting for our 4:20 flight out to JFK.
4:20 comes and goes. Everyone is looking around wondering what is going on.
5:20 comes and goes. Still everyone is looking around wondering what is going on.
An announcement is finally made. “There is a problem with your plane. It needs a part and there are three options,” the representative behind the counter said. “One, you may have to wait three hours. Two, we may be able to swap planes but that will be at least an hour or so. And three, your flight may be cancelled.”
Everyone got out of their seats and started to panic. I had never seen anything like it. People were running up to talk with the representative. People were making calls to Jet Blue to get on another flight. People were even crying! It was a real scene.
We heard yelling. Suddenly, the Broward County Police came. I thought they were going to take one of the passengers away.
6:20 pm comes and goes and still no word. At this point, we saw all these people getting on the 8:20 pm flight into LaGaurdia, my husband and I wanted to see what we could do too.
He called me on the cell. “We can get on the 8:20 flight to LaGuardia. I’m going to switch planes,” he said.
He called me back moments later. “Our plane will be taking off before the 8:20 flight so we’re going to stay put on the flight.”
7:20 comes and goes. We hear an announcement that we should go to another gate. We stand there waiting to board the plane.
“I feel really bad for the people on the 8:20 pm flight to LaGuardia,” the woman next to me says to her husband.
“Why?” I asked.
“Because,” she whispers, “Those people will be three hours delayed. Jet Blue took their plane and we’re going on it.”
Now how do you like that…