Who is the Director of First Impressions in your company? You do have one, right? They may not have that exact title, however, that's what they really are, whether you call them that or not! In some businesses, it could be the person who answers the phone. In other businesses,...
Cultivating Ownership Attitude Among Employees by Randi Busse
Have you ever done business with a company and dealt directly with the owner? What kind of experience did you have? Did you feel valued and appreciated and treated as if you were their only customer? If so, how did that make you feel? What kind of experience do you...
Would YOU Do Business With Your Company? By Randi Busse
When was the last time, if ever, that you experienced what your customer or prospective customer experiences when they attempt to do business with your company? If you don’t know what kind of experience they are having, now would be a great time to find out! What happens when they...
John Lennon Is Still An Inspiration by Brian Topper
So this is Christmas and what have you done? So sang John Lennon. It was thirty years ago today when we all heard the news. I remember where I was and if you are of a certain age then you do too. I was born at the tail end of...
George Foreman Taught Me About Forgiveness By Tim Healy
On August 25th I had boxing and business legend George Foreman as a guest on my radio show – The Profit Express on 88.7 FM WRHU, NY. The success George has enjoyed as a boxer, preacher and businessman would make anyone proud. His response to many of my questions were...
Social Media Thoughts by Michael Watt
Anytime I spoke about the Internet to a business group in the late 1990s, I would start the discussion with a string of questions. “How many people consider themselves ‘Internet savvy?” A few hands would go up. “How many people have little or no online experience?” More hands would go...
Crucial Strategies to Improve Your Negotiating Skills By Angela Kambarian
Some individuals look upon negotiating as an unpleasant and stressful chore and, as a result, get the short end of the bargain. As you know, successful negotiations may result in improved bottom-line, promotion, or increased budget. So, before you sit down to negotiate with your prospect, you should keep three...
Shooting the Food is Not as Fun as Eating the Food by Constance Korol
…Well unless you are a professional photographer of over 30 years and the shot just comes to you naturally. As food blogging and micro blogging become more and more popular, folks like me want to know how to shoot our great tasting food properly to show off the great skill...
8 Ways to Use Recycled Content By Angela Kambarian
Most people would agree that valuable and interesting content is dying. ?Unfortunately, some business owners deliver material that is good enough?for search engines, but not necessarily inspiring for humans. ??
What Can Willie Nelson Teach Us About Persistence? by Tim Healy
Before you laugh me off – take a moment to read on. I know you are thinking that Willie is old and grey (and you are right) but he is a great example of someone who keeps on keeping on. I had the pleasure of seeing Willie Nelson last Wednesday...