Every day, I have insurance people, financial planners, accountants, and IT people contact me. They call my office, pretend they are my best friend and when I get a holler from a staff member that I have a phone call, I have no idea who the person on the line...
Lessons Learned from Gary Vaynerchuk’s Newest Book
The way we do business today is different than the way we did business five years ago. And, Gary Vaynerchuk’s new book, The Thank You Economy, gives business owners a hard look at the ever-changing landscape. Here are some lessons learned: Your business doesn’t have to have a Facebook, Twitter...
Earthquake in Melville and… by Ellen Heydt
We’ve been in our new Melville office for just about a month. During that time, we’ve experienced a lot of new things -- new clients, new commutes, even new furniture, but something new for all of us in the office on Tuesday, August 23rd, was the earthquake. It wasn’t anything...
Double Booking a Business Meeting…
I met Mike Stafford of Farrell Fritz, PC online. He and I are connected via LinkedIn. He sent me a note telling me that he used to work at Ruder Finn/PR and wanted to know if we could meet up to network. I agreed. I love connecting with different people!...
Vera Bradley – I Love You…
If you know me, you know that I love accessories – shoes, bags, jewelry, hats, belts and more. The other day, someone complimented me on a black and white patterned Vera Bradley bag that I take everywhere. I started to think about all the Vera Bradley Designs, Inc. products I...
Blogger Relations Do’s and Don’ts…
Many brands still don't understand a blogger's influence. They would rather cultivate the relationships with their local media than their local blogger. But today, bloggers have a lot of leverage. Just do a search and you will find that most of the search engines have the blogs first even before...
Stemp Systems = Great Customer Service…
I keep writing about customer service because I can't believe how badly some companies treat their customers, let alone their employees! When employees are not being treated the way they should, a prospect will see that immediately. With HJMT's recent move to Melville, we needed to hire a new IT...
Congratulations Lori and Kevin Peterson…
Congratulations Lori and Kevin Peterson... Today is Lori Alexy and Kevin Peterson's Wedding. My entire staff is at the wedding and in lieu of this, I thought it would be appropriate to publish a photo of the happy couple. Congratulations Lori and Kevin! We hope you have an amazing honeymoon...
Cablevision Comes Through…
Thank you Cablevision for helping me with my frustration! After a recent blog post complaining about Cablevision's customer service department, I received an email from Jim Maiella of Cablevision. He told me he saw my blog and my tweets and wanted to rectify the situation. I immediately got a call...
Seven Innovative Ways To Use Google +
At the recent Blogher Conference in San Diego, I sat in on a Google + seminar and heard some clever ways people are utilizing Google +, including: Use the plus 1 as a poll by asking a question and adding answers with the comment section. For example, a recent question...